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Heartland Community College

Quality Matters

About Quality Matters

Quality Matters (QM) is a nationally recognized non-profit organization that specializes in quality assurance reviews for online and hybrid courses. During a Quality Matters course review, a team of trained experts evaluate a course against a rigorous, research-based rubric focused on alignment of learning objectives with assessments and activities, opportunities for student collaboration and engagement, and accessibility. Only courses that meet all essential rubric standards become Quality Matters certified.

The Quality Matters (QM) Certification Mark is an internationally recognized symbol of online and hybrid course design quality and represents Heartland Community College's ongoing commitment to creating welcoming learning environments that provide students with a clear pathway to success.

QM-Certified Courses at Heartland

Course Name Instructor(s)
ACCT 201 - Managerial Accounting Breezy Watkins
BIOL 191 - Introductory Microbiology Manju Kishore & Mallory White
BTEC 170 - Supervision Terry Lowe
BUSN 108 - Personal Finance Breezy Watkins
BUSN 210 - Legal Environment of Business Terry Lowe
COMM 101 - Introduction to Oral Communication Dr. Amanda Frioli
ENGL 101 - Critical Reading & Writing Stephanie Kratz
NURS 110 - Nursing Assistant Tara Jacoby

Contact the TLC

SCB 2401 (Student Commons Building)
Email: HCCTLC@heartland.edu

Kate Herald Browne, PhD

Director, Online Learning & Instructional Technologies
Email: Kate.HeraldBrowne@heartland.edu
Phone: 309-268-8297

Alex Kritselis, MS

Associate Director, Online Learning & Instructional Technologies
Email: Alex.Kritselis@heartland.edu
Phone: 309-268-8017

Paul Peacock, MS

Instructional Technologist, Online Learning & Instructional Technologies
Email: Paul.Peacock@heartland.edu
Phone: 309-268-8405