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Heartland Community College

Essential Workplace Skills

Description: Complete Heartlands five Essential Workplace Skills courses to earn credit. This program is offered on Heartland campus as well as through our partner, Country Financial

Submit scores:

  • If completed through Heartland: Email the Records Office  
  • If completed through Country Financial: Reach out to your facilitator to submit proof of attendance to the Records Office

Credit acceptance: Students may be granted a max of 30 credits or 50% of their program plan. In order for prior learning credit to be posted to an account, students must be in a HCC degree seeking program. 

The Records Office will only post prior learning credit relevant to your HCC degree. Posting irrelevant credit could negatively impact your financial aid and/or veterans benefits. Please contact Financial Aid for more information at FinAid@heartland.edu

Transferability:  Licensures/Certification prior learning credit may only be applicable to your program at Heartland and may not transfer. Please consult your transfer institution about transferability.

 

Essential Workplace Skills

Courses Completed

Course Credit 

Practicing Professionalism at Work 

Communicate Effectively 

Thinking Critically at Work 

Navigating Challenges and Stressors 

Understanding Customer Service Essentials 

BTEC 150: Customer Relations 

OR 

SCED 110: Workplace Success 

 Students should consult with their advisor to determine what course best fits their program plan 

Contact Records

CCB 1600
Phone: 309-268-8071
Fax: 309-268-7992
Email: records@heartland.edu 

Have questions? Get immediate answers! 

Office Hours

Monday - Friday: 8:00 a.m. - 4:30 p.m.