Heartland Course Testing

Course Testing Appointments

Course Exams must be scheduled and completed by your instructor's deadline, as indicated on the instructor submitted Electronic Request for Testing Form [ERFT]. Any exceptions require direct instructor approval, communicated to the Testing Center via phone or email. While it is the responsibility of faculty to submit the ERFT, the student is responsible for scheduling their Course Testing appointments. Be sure to consider your exam's time limit when booking your appointment. 

Schedule Course Testing in Normal [main campus]

Schedule your Course Testing appointment for the HCC Normal Campus through EAB Navigate!

1. Go to the Appointments tab in EAB Navigate and click "Schedule an Appointment" [top right]
2. Follow the prompts:

• What can we help you with? Select "Testing Center"
• What would you like to do? Select the Course for the exam you wish to take
• Pick a Date: Choose your preferred testing date

    3. Click "Find Available Time" to see and select from the options. 

Normal Campus Testing Hours

Schedule Course Testing in Pontiac

Schedule Pontiac Campus Course Exam

Pontiac Campus Testing Hours

Schedule Course Testing in Lincoln 

Schedule Lincoln Campus Course Exam

Lincoln Campus Testing Hours 

Arrival

Please arrive at least 15 minutes prior to the start time of your scheduled exam. For example, if you choose the time slot on June 2nd for 9:00-9:30AM, you are expected to arrive no later than 9:00AM. Late arrivals may not be permitted to test. Please come prepared for your appointment with the following: HCC ID Number, Physical Photo ID, and Confirmation Email. 

Cancellations and Rescheduling

If you need to cancel or reschedule your appointment, please do so online. Duplicate appointments will be cancelled. If you require further assistance or can't find what you need online, please call us.

please contact the Testing Center of the appropriate location either by phone or email. The following information to schedule online and by phone is required:

1. Full Name
2. HCC ID Number
3. Date & Time you wish to test
4. Course Title

The following Testing Center Guidelines have been established for Normal, Pontiac, and Lincoln Campus:

Attending your appointment confirms your understanding and acceptance of the listed Testing Center Guidelines. 

• An appointment is required unless you are completing an exam during the drop-ins
• All students must adhere to Heartland's Standards of Care.
• A Photo ID is required for all testing.
• Please arrive to the Testing Center knowing your course number, instructor's name and your student ID number for check-in
• In order to take your exam, your name must be listed on your instructor's request form.
• We will not administer exams after the instructor-specified deadline.
• Book bags and other belongings must be stored in a provided locker.
• Cell phones, smart watches and all other non-medical electronic devices must be silenced and stored in a provided locker. All medical electronic devices that you wish to take into the Testing Room must be approved through SAAS. 
• Unaccompanied Minors: Children are not allowed in the testing room. Minors in the Testing Center must be accompanied by an adult at all times. Arrangements can be made for childcare by completing the Night Hawk Form.
• Only clear water bottles are allowed in the testing room after they are checked by staff
• Academic integrity and compliance with the student code of conduct are expected of all students while in the Testing Center. Suspected violations will be reported to the appropriate Director.
• Exams must be started no less than 1 hour and 15 minutes prior to closing. 
• All exams are collected at closing. Any opposition is considered misconduct and will be reported. 

Remote Testing

Can't make it to campus to test for your online or hybrid course? Find a testing center in your area to arrange a remote test, and have the exam returned to your instructor. Please note that various proctoring fees and scheduling requirements may apply.

These arrangements must be made between the student, faculty member, and alternate testing location. The Testing Center is not responsible for the transfer of exam materials or collection of completed exam materials. 

Special Accommodations

Alternative testing is an appropriate service for many students with special needs. Testing accommodations for students with documented disabilities must be arranged by the student through the Student Access and Accommodation Services (SAAS) office. For more information on what documentation is required, contact Student Access and Accommodation Services at 309-268-8259. 

Students requiring extended time only for testing needs may complete exams during regular Testing Center hours. To test with a separate area, assistive technology, or other accommodations, please schedule an appointment with Student Access and Accommodation Services at least 48 hours in advance.